Retail Opportunity: Telephone operator

Telephone operator Current Vacancies

2007-01-25:

Telephone operators, also known as switchboard operators or telephonists, are the first point of contact for callers to an organisation.
They answer incoming calls, directing callers to the appropriate person or department, and connect outgoing calls, where internal staff encounter difficulties in obtaining a number.
Work varies between organisations, but generally includes connecting calls, answering enquiries from customers, reporting faults, testing lines and taking messages.
college switchboard work - directory enquiries services - local government services - emergency response services - customer service helplines.
Operators normally wear telephone headsets and work at a computer.
They call up directory databases and connect calls using automated equipment.
The role is increasingly combined with that of a call centre operator.
Full-time telephone operators normally work 35 to 40 hours a week. Part-time, evening and weekend work is common.
Telephone operators work in offices or call centres.
In smaller companies, they often combine the role with reception and clerical work.
The telecoms sector is growing and there are opportunities for this kind of work throughout the country in the public and private sector, for example, banking, insurance, telesales, hospitality and front-of-office.
Career progression would normally involve moving into supervisory and management roles, training, administration or human resources. With supervisory responsibilities, this could rise to between 17,000 and 19,000. (Permalink)

BT Directory Business numbers

2007-10-19: Business type | Business name | Residential name | International codes | UK codes - Enter the type of business you?re looking for Business type (eg. Bradford or BD1) and simply select to search. Alternatively enter the name of the business you?re looking for, and the location and select to search. The Phone Directory will quickly deliver the contact information you need. UK dial codes: Find out the location of a UK dialling code using The Phone Book Directory. Enter the number and select to search ? all UK places associated to the code will be listed. International dial codes: Find a location business abroad by searching by dialling code. Select the dialling code and select to search. Search results also include other useful information such as time zones, country information and internal area codes and country operator information. Interested persons should apply to BT at http://www.thephonebook.bt.com/publisha.content/en/find/business/business_numbers.publisha (Permalink)