Retail Opportunity: Hotel Receptionist

Hotel receptionist Current Vacancies

2007-01-25:

Hotel receptionists make reservations and cancellations for guests over the phone, by letter, fax or email and face to face.

taking and passing on messages handling foreign exchange compiling guests bills - taking payment ordering room service ordering taxis for guests - booking excursions on request, for example theatre or sightseeing trips - answering questions about facilities and amenities in the hotel and the surrounding area.

In larger hotels, reservations are computerised and it is the job of the receptionist to keep this system up-to-date.

In large hotels, receptionists may be allocated a specific part of the role, such as just handling telephone reservations or checkouts.

In small hotels, they are likely to cover a wide range of tasks, from serving drinks in the bar to carrying luggage for guests.

Shift work, including split shifts, is also common.
Receptionists may be paid extra for working unsocial hours. Part-time and seasonal work is available.

Receptionists spend the majority of their time stationed behind a counter, close to a computer terminal and telephone switchboard.
The hospitality sector in the UK is growing.

Many large hotels encourage staff to work in different departments so that they become multi-skilled and have better promotion prospects.

With experience, hotel receptionists may earn between 11,500 an 17,500 a year. (Permalink)